Your privacy matters to us. This Privacy Policy explains exactly what personal information bigbunnyph collects, how we use it, and how we keep it safe — so you can play with confidence on our Philippines platform.
This Privacy Policy applies to all Filipino players who register, browse, or interact with bigbunnyph at https://bigbunnyph.bet. Please read each section carefully so you understand your rights and our responsibilities.
When you register on bigbunnyph, we collect the personal information needed to create and manage your account, including your full name, date of birth, email address, and contact number. We also collect a government-issued ID for identity verification purposes, as required by Philippine gaming regulations. During normal platform use, we automatically gather technical data such as your device type, browser version, IP address, and session activity logs. Payment-related information — including transaction amounts, payment method type, and timestamps — is recorded each time you make a deposit or withdrawal in Philippine pesos. We may also collect information you voluntarily provide when you contact our support team, submit a complaint, or respond to a survey. All information collected is limited to what is genuinely necessary for the purposes described in this policy. We do not collect sensitive personal information beyond what is required for legal compliance and account security.
bigbunnyph uses the personal information we collect strictly for the purposes of operating the platform and serving Filipino players effectively. Your account details are used to verify your identity, process transactions, and provide access to our slots, live casino, and sports betting sections. Technical and activity data helps us maintain platform stability, detect suspicious behaviour, and improve the overall mobile experience for players across the Philippines. We use your contact information to send you important account notifications, security alerts, and responses to your support requests — we do not send unsolicited marketing messages without your consent. Transaction records are retained to comply with our legal and regulatory obligations under Philippine law, including anti-money laundering requirements. We may use anonymised, aggregated data to analyse platform performance and improve our services, but this data cannot be used to identify any individual player. We will never use your personal information for any purpose that is incompatible with what is described in this Privacy Policy without first obtaining your explicit consent.
bigbunnyph does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — this is a firm commitment we make to every Filipino player on our platform. We may share your information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, but only to the extent necessary for them to perform their services. All third-party partners are contractually required to handle your data securely and in accordance with applicable Philippine data privacy standards. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts when required to do so by Philippine law or a valid legal order. In the event that bigbunnyph undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance. We will never share your personal information with other online gaming platforms or advertising networks. Any disclosure beyond what is described here will only occur with your prior written consent.
All personal data collected by bigbunnyph is stored on secure servers with access restricted to authorised personnel only. We use industry-standard encryption protocols to protect data both in transit and at rest, ensuring that your information remains confidential at every stage of processing. Our security team regularly reviews and updates our technical safeguards to address emerging threats and maintain compliance with Philippine data protection requirements. Account passwords are stored using one-way hashing and are never accessible in plain text by any member of our team. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities within the timeframes required by law. We retain your personal data only for as long as is necessary to fulfil the purposes described in this policy or as required by applicable regulations. When your data is no longer needed, it is securely deleted or anonymised in accordance with our data retention schedule.
As a Filipino player on bigbunnyph, you have clear rights over your personal data under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). You have the right to access the personal information we hold about you and to request a copy of that data in a readable format at any time. If any of your personal information is inaccurate or incomplete, you have the right to request that we correct it promptly. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data has been processed unlawfully or that your privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. You may also withdraw your consent to certain types of data processing at any time, though this may affect your ability to use some features of the platform. To exercise any of these rights, please contact our support team — we will respond to all verified requests within a reasonable timeframe.
bigbunnyph uses cookies and similar tracking technologies to provide a smooth, personalised experience for Filipino players on both desktop and mobile devices. Essential cookies are required for the platform to function correctly — they keep you logged in, remember your preferences, and ensure secure session management. We also use analytical cookies to understand how players navigate the platform, which helps us identify areas for improvement and optimise the mobile experience. You can manage your cookie preferences through your browser settings at any time; however, disabling essential cookies may affect your ability to access certain features of the platform. We do not use third-party advertising cookies or share cookie data with external marketing networks. Any cookies placed by our payment or identity verification partners are governed by their own privacy policies, and we encourage you to review those separately. By continuing to use bigbunnyph after being informed of our cookie use, you consent to the placement of cookies as described in this section.
bigbunnyph may update this Privacy Policy from time to time to reflect changes in our platform, applicable Philippine regulations, or industry best practices. When we make significant changes, we will notify registered players through the platform or by email before the updated policy takes effect. The "Last Updated" date at the top of this page will always reflect when the most recent revision was made. We encourage you to review this policy periodically so you remain informed about how your personal information is being handled. Continued use of the bigbunnyph platform after any update constitutes your acceptance of the revised Privacy Policy. If you disagree with any changes, you may close your account by contacting our support team. We are committed to keeping this policy clear, honest, and easy to understand for all Filipino players.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way bigbunnyph handles your personal data, our support team is available 24 hours a day, 7 days a week. You can reach us by email at [email protected] and we aim to respond to all privacy-related enquiries within one business day. For formal data subject requests — such as access, correction, or deletion of your personal information — please include your registered account email and a brief description of your request so we can process it efficiently. If you are not satisfied with our response, you have the right to escalate your concern to the National Privacy Commission of the Philippines. Our team handles all privacy matters with the utmost care and confidentiality, and we are committed to resolving your concerns fairly and transparently. You can also find answers to common questions about your account and data on our FAQ page.
Quick answers to what players most often ask about data privacy on bigbunnyph.
Yes. bigbunnyph uses industry-standard encryption and secure server infrastructure to protect your personal data at all times. Access to your information is restricted to authorised personnel only, and we regularly review our security measures to stay ahead of potential threats. Your account password is stored using one-way hashing, meaning no one on our team can ever read it in plain text. If you ever suspect unauthorised access to your account, contact our support team immediately and we will investigate and act without delay.
No. bigbunnyph does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. We only share your data with trusted service providers who help us operate the platform — such as payment processors and identity verification partners — and only to the extent necessary for them to do their job. All such partners are bound by strict data protection agreements. Your information will never be passed to advertising networks or other gaming platforms.
You can submit a data access or deletion request by emailing our support team at [email protected]. Please include your registered account email address and a clear description of what you are requesting so we can process it efficiently. We will respond to all verified requests within a reasonable timeframe. Please note that some data may need to be retained for legal or regulatory compliance reasons even after an account is closed. If you have further concerns, you may also contact the National Privacy Commission of the Philippines.
Identity verification is a legal requirement for online gaming platforms operating in the Philippines. It helps us confirm that you are of legal gaming age (21 and above), that you are who you say you are, and that your account is protected from unauthorised use. The KYC (Know Your Customer) process also helps us comply with anti-money laundering regulations and keep the platform safe for all Filipino players. The documents you submit are handled securely and used only for verification purposes — they are never shared with third parties for any other reason.
Registration is free and takes only a few minutes. Your personal data is protected from the moment you sign up — and our 24/7 support team in Philippine English is always here if you have questions about your privacy or your account.