bigbunnyph Terms and Conditions for Filipino Players

To register and use bigbunnyph, you must be at least 21 years of age and be located in the Philippines. By creating an account, you confirm that all information you provide is accurate, complete, and up to date. Each player is permitted to hold only one account; duplicate accounts may be suspended without notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify our support team immediately. bigbunnyph reserves the right to verify your identity at any time and to suspend accounts where eligibility cannot be confirmed.

All transactions on bigbunnyph are conducted in Philippine pesos (PHP). Deposits are processed through supported local payment channels and are credited to your account once the transaction is confirmed by the payment provider. Withdrawals are subject to identity verification and may require supporting documentation before they are processed. bigbunnyph does not charge fees for standard deposits or withdrawals, but your payment provider may apply their own charges — please check with them directly. All transactions are final once processed; if you believe an error has occurred, contact our support team within 24 hours of the transaction. We reserve the right to delay or withhold withdrawals pending verification of account activity in accordance with our security and compliance obligations.

bigbunnyph is provided for personal entertainment purposes only and must not be used for any commercial, fraudulent, or unlawful activity. You agree not to attempt to manipulate game outcomes, exploit software vulnerabilities, use automated tools or bots, or engage in any form of collusion with other players. Any attempt to abuse promotional offers, create multiple accounts to circumvent restrictions, or use the platform in a way that disrupts other users will result in immediate account suspension. You must not use the platform while located outside the Philippines if doing so would violate the laws of your jurisdiction. bigbunnyph monitors platform activity and reserves the right to investigate and act on any suspected breach of these conduct rules without prior notice.

bigbunnyph collects and processes personal information in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By registering, you consent to the collection, storage, and use of your personal data as described in that policy. We use your information to manage your account, process transactions, provide customer support, and comply with our legal and regulatory obligations. Your data is never sold to third parties for marketing purposes. You have the right to request access to the personal data we hold about you and to request corrections where necessary — contact our support team to make such a request. All data is stored securely and handled in line with applicable Philippine data privacy regulations.

bigbunnyph is committed to promoting responsible gaming among all Filipino players. We provide tools and resources to help you manage your activity, including the ability to set limits and take breaks — full details are available on our Responsible Gaming page. Gaming should always be treated as entertainment, not as a source of income or a way to recover financial losses. If you feel that your gaming habits are becoming difficult to control, we strongly encourage you to use the self-exclusion options available on the platform or to seek support from a qualified professional. Our support team is available 24/7 in Philippine English and can assist you with any responsible gaming concerns without judgment. Players who are self-excluded or have set account restrictions must not attempt to circumvent those measures.

bigbunnyph reserves the right to suspend, restrict, or permanently close any account at its discretion, particularly where there is evidence of a breach of these Terms and Conditions, fraudulent activity, or failure to meet eligibility requirements. You may also close your account at any time by contacting our support team — any remaining balance will be returned to you subject to standard verification procedures. Upon termination of your account for any reason, your right to access the platform ceases immediately. bigbunnyph will not be liable for any losses arising from account suspension or termination where such action was taken in response to a breach of these terms. If you believe your account has been suspended in error, you may appeal by contacting our support team with the relevant details.

bigbunnyph provides the platform on an "as available" basis and does not guarantee uninterrupted access at all times. While we make every effort to maintain a stable and reliable service, we are not liable for losses arising from technical interruptions, connectivity issues, or circumstances beyond our reasonable control. The platform is intended for entertainment purposes, and bigbunnyph accepts no responsibility for financial losses incurred through gameplay. To the maximum extent permitted by applicable Philippine law, our total liability to you for any claim arising from your use of the platform is limited to the amount deposited by you in the 30 days preceding the claim. Nothing in these terms limits liability for fraud, gross negligence, or any other matter that cannot be excluded by law.

These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any dispute arising from your use of bigbunnyph that cannot be resolved through our internal support process will be subject to the jurisdiction of the appropriate Philippine courts. We encourage all players to contact our support team in the first instance, as most concerns can be resolved quickly and informally through direct communication. bigbunnyph is committed to handling all disputes fairly and transparently, and we will provide a written response to any formal complaint within a reasonable timeframe. If you have a concern about these terms or your account, please reach out to us before escalating to any external body.

If you have any questions about these Terms and Conditions or need clarification on any section, our support team is available 24 hours a day, 7 days a week. You can reach us by email at [email protected] or through the live chat feature available when you are logged in to your account. All support communications are handled in clear Philippine English so you can get the help you need without any language barrier. For answers to the most common questions, the FAQ page is a good first stop and covers topics including account setup, payments, game access, and responsible gaming. We aim to respond to all email enquiries within one business day.